So how does coaching work? We use our expertise to identify your individual or team development needs and then we discuss goals and required outcomes. It's all done in strict confidence, so you can openly discuss areas you think need addressing.

An initial session will be arranged, so we can establish where you/your team are, where you want to get to and what's stopping you achieving those goals. We'll agree on a number of sessions relevant to your requirements. The sessions are designed to challenge and inform, and together we'll work towards achieving your goals.

It really works…

Here are a number of situations in which coaching has helped:

• A senior manager who was passed over for promotion because of interpersonal issues with colleagues and staff worked with a coach to improve her people skills and get the promotion her ability merited.

• Coaching helped a senior manager take control of his career during a reorganisation and merger.

• A director of a successful company regularly used a coach as a sounding board, a challenge to his thinking, a source of new ideas and to develop his skills and capabilities

• A divisional director used coaching to help him think through a strategy for reorganisation, improve his ability to motivate staff and maintain performance levels during a period of change

• A senior manager had significant expertise in a specialised field but limited people-management skills. Coaching developed his skills in leadership and understanding customer expectations, which contributed towards a successful and growing business